Maintaining high quality by targeting the right customers.
One way to creatively approach customer variability.
When faced with customer variability, we often think our choice is binary.
Would you invite your customers into the production process?
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What to do when the bottleneck is your health
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Reflections on Silicon Valley’s greatest failure.
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What's worked in the past may not work in the future.
Reflections on different ways to think about the customer
Pictures and memories from my MBA program's international trip.
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Reflections on visiting businesses as a student
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Musings from the first class for the capstone project in the Management of Technology program at Georgia Tech
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What type of brand do you want to build?
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