Maintaining high quality by targeting the right customers.
One way to creatively approach customer variability.
When faced with customer variability, we often think our choice is binary.
Would you invite your customers into the production process?
2
2
What to do when the bottleneck is your health
2
2
Reflections on Silicon Valley’s greatest failure.
1
What's worked in the past may not work in the future.
Reflections on different ways to think about the customer
See all

Customers, Etc