Customers, Etc

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Maintaining high quality by targeting the right customers.
Ben McCormack
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One way to creatively approach customer variability.
Ben McCormack
When faced with customer variability, we often think our choice is binary.
Ben McCormack
Would you invite your customers into the production process?
Ben McCormack
2
2
What to do when the bottleneck is your health
Ben McCormack
2
2
Reflections on Silicon Valley’s greatest failure.
Ben McCormack
1
What's worked in the past may not work in the future.
Ben McCormack
Reflections on different ways to think about the customer
Ben McCormack
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Customers, Etc

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