This week: fewer words, more video. If you enjoy what you watch and read, hit the thumbs up at the bottom of the email. The thumbs up helps me know that people are reading and the content resonates. Last week, I spoke at the Customer Experience Virtual Conference on “The Human Experience of Your Digital Customers.” If you didn’t attend the virtual summit, no problem! I guess one of the benefits of a virtual conference, when you’re the presenter, is that you can re-share your message with others relatively quickly. So that’s what I’m doing for my newsletter this week.
Who's the customer?
Who's the customer?
Who's the customer?
This week: fewer words, more video. If you enjoy what you watch and read, hit the thumbs up at the bottom of the email. The thumbs up helps me know that people are reading and the content resonates. Last week, I spoke at the Customer Experience Virtual Conference on “The Human Experience of Your Digital Customers.” If you didn’t attend the virtual summit, no problem! I guess one of the benefits of a virtual conference, when you’re the presenter, is that you can re-share your message with others relatively quickly. So that’s what I’m doing for my newsletter this week.