This week we take a short look at where support teams live within an organization and what they might say about the metrics they care about. If you read all the way through and find it interesting, hit the thumbs up at the bottom. On the first day of your next support conference (yes,
Where does support live?
Where does support live?
Where does support live?
This week we take a short look at where support teams live within an organization and what they might say about the metrics they care about. If you read all the way through and find it interesting, hit the thumbs up at the bottom. On the first day of your next support conference (yes,