This issue has lots of pictures! It’s also a two-parter. We’ll introduce what it means to “walk back the customer journey” this week and continue that theme next week. Not everyone has the title Chief Customer Officer. If you’ve read the last two newsletter on
Walking Back the Customer Journey
Walking Back the Customer Journey
Walking Back the Customer Journey
This issue has lots of pictures! It’s also a two-parter. We’ll introduce what it means to “walk back the customer journey” this week and continue that theme next week. Not everyone has the title Chief Customer Officer. If you’ve read the last two newsletter on