“Serving customers” vs “running a healthy business”. This is a model I find useful and I’ve wanted to explore it for a while. If you find it helpful, hit the thumbs up or reply and let me know. I’ve been thinking a lot about how a business is focused on one of two things: serving customers vs running a healthy business. They’re not mutually exclusive but can sometimes appear to be. When trying to explain the motivations of individuals and systems within a business, it always comes down to either trying to serve customers or run a healthy business. There are of course some situations that aren’t so straightforward, as we’ll see, but I think this is a pretty useful binary for thinking about the functions of a business.
Serving Customers vs Healthy Business
Serving Customers vs Healthy Business
Serving Customers vs Healthy Business
“Serving customers” vs “running a healthy business”. This is a model I find useful and I’ve wanted to explore it for a while. If you find it helpful, hit the thumbs up or reply and let me know. I’ve been thinking a lot about how a business is focused on one of two things: serving customers vs running a healthy business. They’re not mutually exclusive but can sometimes appear to be. When trying to explain the motivations of individuals and systems within a business, it always comes down to either trying to serve customers or run a healthy business. There are of course some situations that aren’t so straightforward, as we’ll see, but I think this is a pretty useful binary for thinking about the functions of a business.