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I'm glad to have come across this Substack, and I enjoyed this post. We're often told, in life as well as at work, to control what we can control but to detach from most everything else. But this distinction between what we can control and what we can influence is helpful. Situations can change! Leadership changes. Prospects become customers. Processes get tweaked and suddenly outcomes improve (or the other way around). I've noticed that there is a way to communicate in formal meetings but also in one-on-one, informal settings that sort of sets the groundwork for change, once the right opportunity presents itself. I look forward to reading more of your reflections.

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