This week we take a look at how measuring customer experience becomes part of the experience itself and why it’s important to be clear on your CX strategy. If you like what you read, I’d be grateful if you hit the thumbs up at the bottom. If you were to add a customer experience management practice to your business—wait, why on earth are you adding something as boring as a “customer experience management practice”? And people are going to do actual
Measuring Customer Experience
Measuring Customer Experience
Measuring Customer Experience
This week we take a look at how measuring customer experience becomes part of the experience itself and why it’s important to be clear on your CX strategy. If you like what you read, I’d be grateful if you hit the thumbs up at the bottom. If you were to add a customer experience management practice to your business—wait, why on earth are you adding something as boring as a “customer experience management practice”? And people are going to do actual