Before we jump into this week’s topic, I wanted to let you know that I’m starting a book club on Chief Customer Officer 2.0. Update: We filled up! I’ll definitely post if I do this again. Leaving the original message below. It’s going to run 5 weeks, meeting Thursdays at 7:30 PM EDT. The first introductory session—no advanced reading required—will be next Thursday, 8/27 at 7:30 PM EDT. Please email me (ben@benmccormack.com, or reply tot his email) if you’re interested. The group will be limited to 8 participants.
Is Your CX Strategic?
Is Your CX Strategic?
Is Your CX Strategic?
Before we jump into this week’s topic, I wanted to let you know that I’m starting a book club on Chief Customer Officer 2.0. Update: We filled up! I’ll definitely post if I do this again. Leaving the original message below. It’s going to run 5 weeks, meeting Thursdays at 7:30 PM EDT. The first introductory session—no advanced reading required—will be next Thursday, 8/27 at 7:30 PM EDT. Please email me (ben@benmccormack.com, or reply tot his email) if you’re interested. The group will be limited to 8 participants.