The last two newsletters have been a bit weighted toward customer support, so this week we’re shifting focus to the pre-sales side of the customer journey. We’ll look at a basic sales model and how it fits into the larger customer journey. If you work in sales, a basic model for how you get paid is that for each new customer you bring in, you get to keep a percentage of the sale, i.e. a commission. So if your commission is 5%, and you sell $10,000 worth of goods, you get to keep $500. You might also get a base salary, probably commensurate with your experience, but if you make your career in sales, the commission is what drives you.
Customer Creation
Customer Creation
Customer Creation
The last two newsletters have been a bit weighted toward customer support, so this week we’re shifting focus to the pre-sales side of the customer journey. We’ll look at a basic sales model and how it fits into the larger customer journey. If you work in sales, a basic model for how you get paid is that for each new customer you bring in, you get to keep a percentage of the sale, i.e. a commission. So if your commission is 5%, and you sell $10,000 worth of goods, you get to keep $500. You might also get a base salary, probably commensurate with your experience, but if you make your career in sales, the commission is what drives you.