Customers, Etc

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Learnings from some of the best five years of my life, before I begin my next journey
Ben McCormack
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Customers, Etc. is going to business school.
Ben McCormack
4
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Who is meeting customer needs better than you?
Ben McCormack
4
Starting a new journey obsessed with member experience
Ben McCormack
3
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Not everything of value is on the balance sheet
Ben McCormack
2
Business presentations are not TED talks.
Ben McCormack
4
How to avoid wasting engineering cycles on the wrong customer problems.
Ben McCormack
3
Musings from the first class for the capstone project in the Management of Technology program at Georgia Tech
Ben McCormack
1
A short primer on measuring quality, in 3 acts.
Ben McCormack
3
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Highlighting the positive reinforcing feedback loops of customer experience teams.
Ben McCormack
2
Net present value, options, and the learning team
Ben McCormack
3
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What to do when the bottleneck is your health
Ben McCormack
2
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