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ChatGPT, Writing, and Customer Care | Customers, Etc.
OpenAI and natural language models are going to completely change how we interact with customers in writing.
Mar 23, 2023
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Ben McCormack
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ChatGPT, Writing, and Customer Care | Customers, Etc.
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Clarity Forces Solutions
I promise I’ll shift gears away from this whole “clarity” thing, but it keeps paying dividends so I keep writing about it. Like what you read? Hit reply…
Jul 16, 2020
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Ben McCormack
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Clarity Forces Solutions
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CXOXO & Ashes | Customers, Etc.
My friend Mercer wrote a book. Also, it is Lent.
Feb 16
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Ben McCormack
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CXOXO & Ashes | Customers, Etc.
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Things I've Read | Customers, Etc.
A short list of writers who have influenced this newsletter
Jul 15, 2021
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Ben McCormack
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Things I've Read | Customers, Etc.
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Processing Space | Customers, Etc.
What do you do when you have all the time in the world and no idea where to begin?
Mar 9, 2023
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Ben McCormack
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Processing Space | Customers, Etc.
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Why I Write | Customers, Etc.
Valuing real connection, even if I struggle at optimizing for reach.
Sep 28, 2023
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Ben McCormack
4
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Why I Write | Customers, Etc.
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Getting Started Solving Problems | Customers, Etc.
Getting over mental blocks; also, how to approach finance and accounting academic work.
Nov 11, 2021
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Ben McCormack
2
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Getting Started Solving Problems | Customers, Etc.
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Communication Forces Clarity
Let’s dive into how the process of trying to write to customers can force clarity. Like what you read? Let me know. This feels great: “Ben explained the…
Jul 2, 2020
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Ben McCormack
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Communication Forces Clarity
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MBA Writings | Customers, Etc.
A list of writings over the past year inspired by my MBA program
Aug 11, 2022
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Ben McCormack
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MBA Writings | Customers, Etc.
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Be Your Own LLM | Customers, Etc.
Tools like ChatGPT are powerful, but know where you add unique value.
Oct 5, 2023
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Ben McCormack
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Be Your Own LLM | Customers, Etc.
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The Written Update | Customers, Etc.
Why take the time to compose a written update when it's already tracked in some productivity tool?
Jan 18
•
Ben McCormack
5
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The Written Update | Customers, Etc.
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2023 | Customers, Etc.
Retreats, sabbatical, systems thinking, customers, and more!
Dec 21, 2023
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Ben McCormack
2
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2023 | Customers, Etc.
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