Customers, Etc

Home
Archive
About
The Proactivity Bit (Part 1) | Customers, Etc.
On how we can find ourselves in reactive relationships with customers.
 • 
Ben McCormack

February 2024

CXOXO & Ashes | Customers, Etc.
My friend Mercer wrote a book. Also, it is Lent.
 • 
Ben McCormack

January 2024

Abductive Reasoning | Customers, Etc.
Sometimes you have to make a creative leap to move forward.
 • 
Ben McCormack
The Written Update | Customers, Etc.
Why take the time to compose a written update when it's already tracked in some productivity tool?
 • 
Ben McCormack
Etc. III | Customers, Etc.
A brief overview of 3 books: Klara and the Sun; The Kingdom, the Power, and the Glory; and The Escape Artist
 • 
Ben McCormack

December 2023

2023 | Customers, Etc.
Retreats, sabbatical, systems thinking, customers, and more!
 • 
Ben McCormack
2
Etc. II | Customers, Etc.
On being sick, travel, and friends.
 • 
Ben McCormack
The Easy Ones | Customers, Etc.
We naïvely think that taking care of easy problems is going to solve all our problems.
 • 
Ben McCormack

November 2023

Scott Hanselman Teaches AI | Customers, Etc.
A master class on teaching and helpful introduction to generative AI
 • 
Ben McCormack
The Learning Loop | Customers, Etc.
Do you value learning as the most important reinforcing feedback loop at your company?
 • 
Ben McCormack
Balancing or Reinforcing? | Customers, Etc.
When you approach a job, it's important to know your loops.
 • 
Ben McCormack
Etc. I | Customers, Etc.
Showing Your Work, Virtue
 • 
Ben McCormack
© 2024 Ben McCormack
Privacy ∙ Terms ∙ Collection notice
Start WritingGet the app
Substack is the home for great culture